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Vision in Action: I&M Bank’s success story with Sunoida

Billy Ngetich
Deputy GM Finance, I&M Bank, Kenya

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Vision in Action: NCBA Group's success story with Sunoida

Isaac Owilla
Group Director, Technology and Operations, NCBA Group

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Vision in Action: NCBA Group's success story with Sunoida

Joseph Mahugu
Deputy Director, Finance, NCBA Group

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In Sunoida, we found a partner that allows us to do the things we want to do because we get peace of mind by them taking care of the things that would worry us. It’s been a great journey.

I believe we were the first bank to take on Revenue Assurance. And as we speak today, we are rolling this out across our subsidiaries. It’s been an excellent journey of working with a partner who can demonstrate delivery, a partner who can give you value for money, and a partner who can give you a product that is technically capable and can deliver for you seamlessly. So, I think we do have a great story as NCBA.

Sunoida helps us to build the foundations for making sure that when new technologies like AI come on board, we can build on that platform, derive value, and monetize the data that we have in terms of capabilities.

Mr. Isaac Owilla

Group Director, Technology and Operations
NCBA Bank

In 2011–2012, we signed up for the Vision 1.0 solution, and in that year or that wave, it was an installation only in Nairobi. In 2015, we signed up for some enhancements. So, from the so-called simple FTP, now we have the advanced FTP – Vision 2.0.

This advanced cost allocation is activity-based. We can collect a lot of granular information. So, if you go to a certain department, you sit with them and understand what you do to serve the customers. We are seeing better use cases being dealt with and handled through our second instance. With MIS now decentralized, as a business, initially it was finance doing the heavy lifting, but now, since having this data in front of us, we can always self-serve.

Now we have a multi- In Vision 3.0, and we have a multi-country installation where we are covering all the way to Mauritius. The game plan is to transform finance from operational finance to strategic and advisory finance—meaning moving away from where 80% of your time is spent on hacking, downloading, and curating data to decision-making.

Mr. Billy Ngetich

Deputy GM Finance
I&M Bank, Kenya

Initially, we wanted the Revenue Assurance solution, but we got two things. We got Revenue Assurance, and we got Tax Assurance.

When this solution was being developed, it was to try and solve a problem that we were having about leakages—either from tax that we pay out of all these charges or from system malfunction. We approached Sunoida to give us a solution that would solve that problem and someone who could demonstrate to us that they had the capability to deliver. We were also looking for someone who had the right pricing for the solution or the offering because obviously we wanted value for money.

Out of that partnership with Sunoida, we’ve seen a lot of mutual respect and adaptability. We keep on introducing new products. This system can adapt to the various products that we keep on rolling out and developing. Their on-ground support has been very great. They not only give us support remotely, but also locally.

And because of all this, we’ve signed them again and are rolling out the same solutions in our regional subsidiaries in NCBA Uganda, NCBA Rwanda, and NCBA Tanzania.

Mr. Joseph Mahugu

Deputy Director, Finance
NCBA Group

‘Outstanding technical and business support’

Vision EDW has enhanced our ability to tackle complex business intelligence use cases thus enabling advanced analytics capabilities, deeper insights allowing us to address challenges and capitalize on trends more effectively. Throughout the implementation process, Sunoida has exhibited exceptional professionalism and commitment to delivering a high-quality solution. Since go-live, their team has continued to provide outstanding support, around technical, project and business analysis support, ensuring the platform runs smoothly and meets our evolving requirements.

Mr. David Ngata

Chief Financial Officer
I&M Group

‘Exceptional banking domain expertise’

Sunoida’s Vision EDW and Banking BI solution provided DIB Bank Kenya with a system that has capabilities for Financial Reporting, MIS Reporting, Regulatory Reporting, Cost allocation and Fund Transfer Pricing. Comprehensive banking domain expertise in the financial services industry and a professional implementation team were key factors to the successful delivery of this project. The post-implementation support has also been of the highest quality with dedicated teams available to ensure the smooth running of the Vision EDW and BI platform.

Mr. Julliens Muema

Chief Financial Officer
DIB Bank Kenya

‘Proven track record of results’

Sunoida Solutions DMCC is in our panel of service providers. They have maintained a good relationship and have a proven good track record. They implemented a revenue assurance solution for the Bank which efficiently captures and accounts for all revenue streams, minimizing revenue leakages and improves financial accuracy.

Mr. Fredrick Obondo

Head of Supply Chain Management
KCB Group

‘Gained significant value’

Since the successful deployment of Sunoida’s Vision Revenue Assurance solution few months back, Equity Bank Kenya has gained significant value from the solution and improved the customer experience which our Bank is always striving to do. We are delighted with the Vision solution and our partnership with Sunoida.

Mr. Roy Bore

Associate Director – Finance
Equity Bank (K) Limited

‘A decade long partnership’

Sunoida & Vision has been our Data Analytics & MIS Solution for over a decade consolidating our data on a daily basis across our 22+ entities across Africa, Europe & US. This gives us a very clear view of our business and enables effective decision making. Sunoida team always goes out of their way to deliver on our expectations.

Mr. Chukwuma Nweke

Executive Director, Group COO
UBA, Nigeria

‘World class solution’

Sunoida has been our partner in deploying the world class Vision Central Bank BI solution. We are now able to pull data directly using ADF/XBRL technology across 650+ financial institutions in Rwanda on a daily basis using this solution. We are extremely pleased with the Vision Solution and Sunoida’s professionalism in building this long term partnership with BNR.

Mr. Justin Rurazi

Executive Director – ICT,
National Bank of Rwanda, Rwanda

‘Visibility on a daily basis’

The Vision BI solution is helping us by providing automated financial reporting, budget & planning, FTP, Cost allocations and customer account level profitability. This provides visibility to key stakeholders within the bank on a daily basis.

Mr. Kihara Maina

CEO
I&M Bank, Kenya

‘Clearer decision making’

Thanks to Vision Advanced FTP & MIS, we now have a clear picture on our Cost of Funds and Customer Profitability with detailed drill-downs that have enabled effective reviews and decision making.

Ms. Nguyen Thi Thu Hang

CFO
MSB, Vietnam

‘Highly adaptive solution’

Vision Revenue Assurance is a scalable and highly adaptive solution that enables our bank to identify income leakage across the customer engagement cycle and ensure that these points of leakage are addressed in a systematic and automated manner that enhances the bank’s profitability.

Mr. David Abwoga

Group Director – Finance & Strategy, NCBA Group, Kenya

CalBank PLC meets all of its BI needs with Sunoida's Vision Banking BI and calls it the perect fit.

A solution built by bankers for banker with built-in functionalities to handle the most complex banking specific nuances and requirements. See why CalBank PLC choose Sunoida's Vision Banking BI as their best fit solution.

Watch the video to know more.

‘A single unified approach’

With a single unified approach to Business Analytics and Financial Performance Management, Vision BI provides critical information quickly and easily, integrating budgeting & planning with reporting, analysis and dashboard. We can now manage the performance of our Wholesale and Retail business segments at a RM and Branch level more effectively by tracking their performance through the Vision BI solution and spend more time in analysing the reports rather than preparing it.

Mr. Faisal Zakaria

CFO
Alizz Islamic Bank, Oman

‘Great customer analytics’

We have been using Vision BI for about 3 years now. The user friendliness and flexibility has increased operational efficiency and reduced the amount of time we spend to prepare various internal as well as regulatory reports. The integration was fairly straightforward and once deployed, required minimal training for our staff. We have been able to leverage its capability beyond just regulatory reporting, also provides outstanding customer analytics to our credit and business teams. So far, our teams love Vision!

Mr. Alkarim Jiwa

Finance Director
Diamond Trust Bank, Kenya

‘Highly advanced solution’

CalBank has implemented the Vision Revenue Assurance solution, which effectively examines transactions related to products and services. This advanced system automatically detects instances of revenue loss at a transactional level using its comprehensive revenue assurance analytics, which consider various dimensions. The outcome has been a favorable influence on the bank’s overall revenue and profitability.

Mr. Thomas Boansi-Sarpong

Executive Head, Finance and Operations, CalBank Ghana

Banks across geographies continue to discover added new value with Sunoida’s Vision range of products. We continue to innovate and shape newer ideas based not only on evolving landscapes and regulations but also through real time understanding of how our solutions perform across the board in a banking setting.

‘Very professional’

After extensive search and due diligence, MB Bank selected Sunoida for the Data Governance project. The project covered all relevant areas within the Data Governance Framework and Sunoida’s team was very professional in completing the project successfully, on time and the results of the project are being implemented by the Bank Data Governance team.

Mr. Nguyen Minh Duc

Chief Data Officer
Military Bank, Vietnam

‘The perfect partner'

Sunoida has been the perfect partner for the successfully implementation of the project. Their experience in the banking industry and knowledge of product functionality combined with the track record, learning experiences from successful implementations had their professional team successfully implement the EDW and BI solution at KDIC. 

Mrs. Hellen Chepkwony

Chief Executive Officer,
Kenya Deposit Insurance Corporation

‘Customer-first approach’

We would like to especially mention the professionalism and customer-first approach of the Sunoida team and their dedication to deliver the Vision BI project successfully, inspite of this project being executed in the middle of a pandemic.

Mr. Charles Appiah

Director, Finance & Strategy
Consolidated Bank Ghana

'Found the right partner'

Having long realized the value of data & analytics, Sidian Bank chose Sunoida’s Vision BI solution for the EDW & BI project. Sunoida’s team of highly experienced senior bankers and solution experts ensured a smooth implementation and excellent on-going support post Go-Live in 2021. Vision BI has assisted in automation of all reporting and analytics including Bank’s regulatory reporting, financial reporting, MIS reporting and analytics. We are glad to have found the right partner in Sunoida for this critical initiative and look forward to become a leading data-driven bank!

Mr. James Muigai

IT & Operations Director
Sidian Bank, Kenya

‘Partners since 2015’

Sunoida is one of the few solution providers who always under promise and over deliver. Their team has gone out of their way many times to meet our ever changing business needs. We have thoroughly enjoyed our Data Analytics & Revenue Assurance partnership with them since 2015.

Mr. Gouri Sharma

Group Head – IT
Prime Bank, Kenya

‘Highly professional’

After extensive search and due diligence, Cogebanque selected ‘Vision Banking BI’ developed by Sunoida Solutions, for this project of developing a customized FTP solution and BI/MIS which would help the bank to enhance its performance management. The project was done in a highly professional manner and the project successfully went live within agreed timelines inspite of the Covid-19 pandemic during the implementation phase. The bank is satisfied with the solution ‘Vision Banking BI’ and the regular support from Sunoida team to enhance the reports in need till date. We are pleased to recommend Vision & Sunoida Solutions to any other clients.

Mr. Cherno Gaye

Chief Executive Officer
Cogebanque, Rwanda

‘What I have been looking for’

When I first saw Vision BI, I thought this is exactly what I have been looking for in my Bank; a perfect blend of business acumen and ready Banking BI solution to serve our MIS & Financial Analytics covering advanced FTP and Cost Allocation. I have worked with many top BI systems but still struggled to eliminate reliance on Excel, with Vision BI, a lot of the Excel processes are now automated.

Mr. Billy Ngetich

Head of Finance
I&M Bank, Kenya

‘Monitoring made easy’

UMB selected Vision BI as their enterprise planning & reporting platform to bring together operational and financial planning; drilling down to daily data and using several KPI’s as drivers for different budget versions in a fast and agile manner. This allows our executive management to monitor key ratios and performance of the bank on a daily basis.

Mr. Felix Awuku

Director – Banking Operations
Universal Merchant Bank, Ghana

‘Single source of truth’

After extensive research and due diligence, Fidelity Bank Ghana Limited selected “Vision Banking BI” developed by Sunoida Solutions to enhance its financial performance reporting.

Now, the bank is able to get a 360 degree view of the bank on a daily basis through the various Vision reports and also analyse performance including profitability by Account / Customer / Segment / RM / Product / Branch etc. The bank is satisfied with a very experienced and committed team having executed the project in a highly professional manner.

Mr. Atta Yeboah Gyan

Deputy Managing Director
Fidelity Bank, Ghana

‘Remarkably different!’

CalBank has embarked on many data analytics & BI initiatives in the past with generic BI tools/solution providers. Even after investing a lot in these projects, the bank was not able to automate its BI & data analytics requirements. This is when CalBank decided to engage with Sunoida and deploy Vision Banking BI solution. The results were remarkably different this time as Vision BI has in-built functionalities to handle the most complex banking specific nuances and requirements.

As a result of the successful implementation, the bank is now able to automatically extract granular transactional information from all its source systems, validate and enrich the data automatically through Vision as it has become the single source of truth across the bank.

Mr. Samuel Tamakloe

Chief Technology Officer,
CalBank, Ghana

‘Met all the desired objectives’

After extensive search and due diligence Family Bank Limited selected Vision Banking EDW & Business Intelligence developed by Sunoida Solutions. The project has been implemented successfully and it met all the desired objectives. Comprehensive product functionalities, subject matter expertise and professional implementation services provided by Sunoida were the key success factors of the project. Post implementation support has also been of the highest quality. We are pleased to recommend Vision & Sunoida Solutions to other clients.

Mr. Stephen Karumbi

Chief Finance Officer
Family Bank Ltd, Kenya